![]() Other provinces have their certification programs, such as Serving it Right in BC and ProServe in Alberta, but the programs’ aim is similar: to teach staff how to serve alcohol to the public responsibly. Smart Serve is an Ontario program, so it’s only valid in Ontario. All staff, managers, licensees, and security must be certified and carry Smart Serve cards. Smart Serve is now required for anyone working where alcohol is sold, served, delivered or handled. Smart Serve (or SmartServe Ontario) was created with the Alcohol and Gaming Commission of Ontario (AGCO) in 1995 to provide responsible alcohol beverage service training for the Ontario hospitality industry. ![]()
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